Our virtual assistants give you back 4 - 8 hours of your time daily to focus on core business tasks and your other passions

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Our Services

What we do best

01

Executive Support

02

Social Media Support

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Startup Support

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Data Entry & Research

05

Online Management

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AI Music Production

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Virtual Assistant (VA) Use Cases

S/N Title Duties
1.
General VA
Manage email inbox, schedule calendar bookings and respond to social media inquiries. Perform other general admin duties.
2.
Executive VA
Carry out research on your behalf, proofread your documents, write reports and perform other higher level duties.
3.
Social Media VA
Create, schedule posts and build engagement across various social media channels
4.
Real Estate VA
Create and regularly update property listings, research properties online and book calls with all interested parties.
5.
Ecommerce VA
List and update products on the ecommerce store, upload product images, descriptions and create product catalogues.
6.
Podcast VA
Edit podcast videos into various formats for onward sharing across social media channels, schedule meetings and send reminders to podcast speakers. Help to generate the topic for discussion each week.
7.
Design VA
Create infographics, logo design, business cards and perform other design tasks.

Pricing

Unsatisfied? Contact us for a custom plan tailored to your needs and goals. 

Why You Should Hire Your VA From VA-Africa

Blog Articles

Frequently Asked Questions (FAQs)

What is a Virtual Assistant Or VA

According to an article written by Will Kenton of Investopedia, a virtual assistant is an independent contractor who provides administrative services to clients while operating outside of the client’s office. A virtual assistant typically operates from a home office but can access the necessary planning documents, such as shared calendars.

VA stands for virtual assistant according to Acronym Finder.

I have come across several confusing titles like Virtual Executive Assistant, Virtual Assistant, Virtual Secretary, Virtual Personal Assistant, Remote Admin Assistant. What do these mean?

The titles you’ve come across are merely appellations of the numerous functions of a virtual assistant. The appellations are not as important as the skill of the persons bearing the appellation.

A virtual assistant who remotely performs the role of a personal assistant by helping the client schedule meetings, book calls, manage emails, order supplies, send gifts to top performing employees of the client on behalf of the client must have the skills required to function properly in the role. Learn more from our AI-optimised article (using ChatGPT) on LinkedIn.

What tasks can I delegate to a virtual assistant from VA-Africa?

You can delegate just about anything virtually renderable to your virtual assistant.

It is a good practice though to practice self reflection before giving out tasks to a VA. Think about your typical work day.

Note down tasks that are routine, take a lot of your time and also tasks you are not really good at or you hate doing. These are tasks to hand over to your virtual assistant who is skilled in those areas and loves those kind of tasks.

You can learn more from our blog article on “How to Use a Virtual Assistant to Boost Your Productivity by 200%“

What advantage does a virtual assistant give to my business as a solopreneur?

For starters, you get relief. You don’t have to carry the cross of your business alone. You get a Simon of Cyrene in the person of your VA to help you.

To learn more about the advantage VAs give to you, I suggest you read our AI-generated blog article “Virtual Assistants for Startups: How to Scale Your Business Quickly and Efficiently“

Why do I need a virtual assistant or should I hire one?

You need a virtual assistant because you are not a work machine. You deserve to spend more time with family and friends. You deserve to live out your other passions.

If your work is your passion, then you need a virtual assistant to help you stay focused on what matters most in your business.

You delegate the routine mind bogging and tiresome tasks so you can focus on your actual reason for starting the business in the first place.

To learn more on the advantage a virtual assistant could give to your business, read this AI-generated article “Virtual Assistants for Entrepreneurs: How to Build a Successful Business Without Burning Out“

Can I hire a VA from VA-Africa to handle Customer Service for me?

 

Absolutely! Yes.

We can help you answer and resolve all non-voice customer service inquiries and requests.

Learn more here: How Virtual Assistants Can Help You Improve Your Customer Service

Can I choose a virtual assistant with specific skills?

Yes, you can choose a virtual assistant based on your specific requirements and preferences. We match you with a virtual assistant who possesses the skills and expertise needed to meet your needs effectively.

How do I communicate with my virtual assistant?

You can communicate with your virtual assistant through email, WhatsApp, video conferencing, or any other preferred communication method. We provide seamless communication channels to ensure effective collaboration.

What are the working hours of your virtual assistants?

Our virtual assistants work flexible hours to accommodate your schedule and time zone. We can provide assistance during regular business hours or adjust the working hours according to your needs.

What is the process for requesting additional services or making changes?

You can request additional services or make changes to your plan by contacting our support team or your dedicated account manager. We will promptly address your requests and ensure they are implemented as per your requirements.

How much do you charge per hour for your Services?

With the rise of advanced AI tools, we’ve moved away from hourly plans as they no longer accurately reflect the value we provide. Instead, we offer two monthly plans ranging from $600 to $1000, as well as a custom plan for clients with specialized needs.

What is the difference between a virtual assistant and a traditional office staff like a personal assistant, office manager, executive assistant, administrative assistant, frontdesk executive etc.

The role of a virtual assistant is all-encompassing. A virtual assistant can function in the stead of all traditional admin staff. The major difference is in the way they work.

A virtual assistant works as a contractor while the others work as employees.

A virtual assistant works from home with his/her own equipment and utilities while the others work in an employer-provided physical workspace using employer-provided work infrastructure and utilities.

Can a virtual assistant help me manage my social media?

Absolutely! Yes. We help craft a social media content formula with which to roll out content to your esteemed audience every week.

How experienced are VA-Africa's virtual assistants?

Our virtual assistants are highly experienced professionals with diverse skill sets. They undergo rigorous training and have extensive experience in their respective fields.

What are the most common tasks outsourced to a virtual assistant?

The most common tasks business owners and professionals outsource to virtual assistants include: data entry, customer support, cold calling, email inbox, calendar and social media management.

Learn more on the tasks to outsource to your virtual assistant via our blog article “10 Things to Outsource to a Virtual Assistant“

How do you ensure confidentiality and data security?

We take data security and confidentiality very seriously. Our virtual assistants sign confidentiality agreements and adhere to strict security protocols to ensure the protection of your sensitive information.

Can I customize the services based on my needs?

Yes, we offer customizable service packages to accommodate your unique needs and preferences. You can choose the services you require and customize the package according to your specific requirements.

What happens if I'm not satisfied with the assigned virtual assistant?

We strive to match you with the best-suited virtual assistant based on your requirements. However, if you’re not satisfied with the assigned assistant, we will work with you to find a suitable replacement or address any concerns you may have.

How do I make payments for the services?

We accept payments through various secure payment methods, including credit/debit cards, bank transfers, and online payment platforms. We provide detailed invoices for all services rendered for your records.

How quickly can I expect a response to my inquiries or requests?

We prioritize prompt communication and aim to respond to all inquiries and requests within 24 hours. Our team is dedicated to providing timely and efficient support to ensure a seamless experience for our clients.

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